May 20 - 22, 2013Pan American Life Conference Center, New Orleans, Louisiana
May 20 - 22, 2013
Pan American Life Conference Center, New Orleans, Louisiana
Resource CenterCheck our resource center for relevant information, articles, interviews, podcasts and more!
Download the Agenda
Download the 2013 Speaker eBook
View the Current Attendee Snapshot
Download Sponsor Information Pack
Mark Your Calendar
Tell a Colleague
Join the Customer Experience Community on LinkedIn
Become a CallCenter IQ Member and receive our weekly newsletter!
Download the all-new Customer Experience Summit Brochure to see what's new to 2013
Interested in Exhibiting?
Download the Sponsorship Prospectus and find out how your company can gain excellent exposure to key decision makers and buyers seeking solutions for improved results.
If you are traveling from California, we'll pick up part of the tab!
Find out how by emailing us at email@example.com
Join the conversation on Twitter.
Follow @cusexpsummit and tweet #CXSummit
Take a look at who's already signed up for this year's event. You don't want to miss it!
The 5th Customer Experience Summit will provide key insights and strategies for designing, implementing and managing the evolving multichannel customer experience in a dynamic environment. Join our unrivaled group of driven, customer-facing executives from established Fortune 500 powerhouses and fast-rising innovators as they piece together the critical components of customer experience excellence. Don't miss out on the opportunity to gain critical tools that will give you competitive advantage by providing the best overall customer experience across all traditional and modern channels as differentiator.
Traditionally, brands have relied on marketing strategies revolving around pushing products through expensive advertising campaigns, rich print and online collaterals to gain market share. Now, pre- and post-purchase delivery of service and information to customers is redefining the way brands are perceived by their audiences. Companies in the US invest billions of dollars a year on customer service activities;yet poor customer experience costs about $80 billion a year in lost sales, with more than 60% of those unhappy customers opting for a competitor.
This cross industry event brings together senior-level professionals from a diversity of industries with responsibilities in:
If you provide customer interaction optimisation solutions, this event is the perfect opportunity to showcase your products and services. Conference sponsorship offers a wide range of benefits irrespective of your company size or market share.
Take the initiative and book your space to position your company as a market leader! Email firstname.lastname@example.org or call us at 1-866-232-8660.
Questions about IQPC's Conferences, Events or Training Seminars? Contact us on 1-800-882-8684 or email email@example.com now! © 2013 IQPC.